Merchandise in its original condition may be returned for a refund within 30 days of purchase. Call 928-377-2443 to get a return material authorization (RMA) number before returning any merchandise. Once you have an RMA number, send us your return with the RMA number marked clearly on the outside of the box. Shipping fees for returns are your responsibility.
ALL SALES OF CUSTOM MERCHANDISE, WHICH INCLUDES ALL FIREARM SALES ARE FINAL
Send returns to:
7252 E. Concho Drive
Suite B #214
Kingman, AZ 86401
Venom Tactical products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Venom Tactical will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Venom Tactical; or (v) damage to a product that has been modified or altered without the written permission of Venom Tactical. In addition, Venom Tactical reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country.
Repairs have a 90 day warranty.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
IN NO EVENT SHALL VENOM TACTICAL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.